Faq

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1. What kind of products do you sell?

We create and sell digital products such as plugins, themes, and scripts designed to enhance websites and applications.


2. How do I receive my product after purchase?

All products are delivered digitally. Once your payment is confirmed, you will instantly receive a download link on your account or via email.


3. Can I request a refund after purchase?

No. Due to the digital nature of our products, all sales are final, and refunds are not provided under any circumstances. Please review the product description carefully before purchase.


4. Do you offer product customization?

Yes. While our products come ready to use, we also provide customization services upon request. Additional charges may apply depending on the level of customization required.


5. What if I face issues with the product?

If you encounter technical issues, you can contact our support team. We will provide assistance to resolve the problem, but this does not include refunds.


6. Do I need technical knowledge to use your products?

Some products may require basic knowledge of WordPress, PHP, or coding depending on their functionality. Please check the product description for compatibility and requirements.


7. Can I resell your products?

No. All products purchased from flipdp.com are for personal or client use only. Reselling, sharing, or redistributing our products is strictly prohibited.


8. Do you provide updates for purchased products?

Yes. If updates are released for a product you have purchased, you will receive them free of cost within the specified support period.


9. How can I contact support?

 

You can reach out to us through our contact page or by email. Our support team will respond as quickly as possible to assist you.

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