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Refund policy

At flipdp.com, we offer a digital marketplace providing downloadable digital products, including but not limited to WordPress templates, themes, plugins, PHP scripts, JavaScript files, HTML5 and CSS assets, mobile apps, graphics, prints, brochures, flyers, resumes, and other digital resources.

Because all products sold on our platform are digital and instantly accessible, we follow a strict no-refund policy as outlined below.

No Refund Policy

All sales made on flipdp.com are final.

Once a digital product is purchased and access is granted or the file is downloaded, we do not offer refunds, exchanges, or cancellations under any circumstances. This includes, but is not limited to:

Change of mind after purchase

Accidental purchases

Incompatibility with third-party software, hosting, or devices

Lack of technical knowledge to use the product

Failure to read the product description or requirements before purchase

Digital Product Nature

Due to the nature of digital goods:

Products are delivered instantly

Files can be copied, downloaded, or accessed immediately

Refunds cannot be processed once access is granted

For this reason, we strongly encourage users to review product details, features, compatibility, and requirements carefully before completing a purchase.

Product Support & Issues

While we do not provide refunds, we aim to maintain quality across our platform.

If you experience:

A broken file

Missing files

Incorrect product delivery

You may contact us for technical assistance or file correction, and we will make reasonable efforts to help resolve the issue.

Unauthorized or Fraudulent Payments

If a payment is identified as fraudulent or unauthorized, it may be reviewed on a case-by-case basis in accordance with applicable laws and payment provider policies. This does not guarantee a refund.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Continued use of flipdp.com signifies acceptance of the updated policy.

Contact Information

If you have any questions regarding this Refund Policy, you may contact us through the official support page on flipdp.com.